Return Policy of Wowpariiz Auto Accessories Store
Effective Date: January 4, 2025
At Wowpariiz Auto Accessories Store, your satisfaction is our top priority. We want you to be completely happy with your purchase, so we offer a 30-day return and exchange policy for eligible items. Please read the following return policy carefully for more information.
1. Eligibility for Return and Exchange
You can return or exchange items within 30 days of receiving your order. To be eligible for a return or exchange, the item(s) must meet the following criteria:
- The product must be unused and in its original, unopened packaging.
- The item must be free from any signs of damage, wear, or misuse.
- Proof of purchase (order number, receipt) is required for all returns and exchanges.
2. How to Initiate a Return or Exchange
To start a return or exchange, follow these steps:
- Contact us within 30 days of receiving your order by email at info@wowpariiz.com or by calling our Hotline at (410) 848-2646.
- Provide your order number, the product details, and the reason for your return or exchange.
- If applicable, we will issue a return authorization and provide instructions on how to return the item.
3. Return Shipping Costs
Return shipping is the responsibility of the customer, unless the item is defective, damaged, or incorrect.
- For defective or incorrect items, we will cover the return shipping costs. Please contact us right away if the item is damaged or if you received the wrong product.
4. Refunds
Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method used at checkout.
- Please note that shipping charges are non-refundable.
- If you request an exchange, the new item will be shipped after the returned item has been processed.
5. Non-Returnable Items
Certain items cannot be returned, refunded, or exchanged, including:
- Items that have been used, damaged, or altered after purchase.
- Products marked as non-returnable or final sale on the product page.
6. Defective or Damaged Products
If you receive a defective or damaged item, please contact us within 7 days of receiving your order. To help resolve the issue, please provide clear photos of the defective or damaged product along with your order number.
- We will offer a full refund or a replacement for defective or damaged products at no additional cost to you.
7. Exchanges
If you need to exchange an item for a different product or size, please reach out to us within 30 days of receiving your order. We will assist you in processing the exchange, subject to product availability.
8. Processing Time
All returned items will be inspected upon receipt. Please allow up to 7 business days for the return to be processed. Once processed, you will receive an email confirming the status of your refund or exchange.
9. Contact Information
If you have any questions or need assistance with a return or exchange, please contact us at:
- Email: info@wowpariiz.com
- Hotline: (410) 848-2646
- Address: 838 Hook Rd, Westminster, Maryland
- Website: www.wowpariiz.com
Thank you for shopping at Wowpariiz Auto Accessories Store! We appreciate your business and are dedicated to providing you with top-quality products and customer service.
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